Customer Support Specialist

Our client is seeking a motivated Customer Support Specialist to join their growing team in a contract-to-hire capacity. This position is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment while maintaining exceptional attention to detail. Candidates should be comfortable communicating through phone and email while navigating multiple systems to research and update information.

Key Responsibilities

• Handle inbound customer inquiries and complete outbound follow-up calls as needed.
• Research account and policy information while accurately documenting updates.
• Provide professional and courteous customer service through phone and email interactions.
• Maintain detailed records and ensure customer information remains current.
• Navigate multiple software programs simultaneously to resolve customer issues efficiently.

Please apply through our Robert Half website or call 515.706.4974 to learn more about this amazing opportunity. Reach out ASAP as we are actively sourcing for this opportunity!

Qualifications:

Qualifications

• Minimum of 1 year of customer service experience.
• Previous call center or phone support experience preferred.
• Strong data entry and organizational skills.
• Ability to multitask across multiple systems.
• Proficiency with Microsoft Office applications.
• Excellent verbal and written communication skills.

Please apply through our Robert Half website or call 515.706.4974 to learn more about this amazing opportunity. Reach out ASAP as we are actively sourcing for this opportunity!

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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