Receptionist

We are looking for an experienced and dependable Receptionist to support customer communications and appointment coordination for a team based in Fairfax, Virginia. This Long-term Contract position is ideal for someone who enjoys speaking with customers, organizing schedules, and ensuring inquiries are routed efficiently. The person in this role will serve as an important first point of contact while helping maintain a smooth flow of scheduling and follow-up activity.

Responsibilities:
• Respond to incoming calls professionally and provide a positive first impression for customers seeking service information.
• Screen customer inquiries to confirm service needs align with the company’s offerings and service area before moving forward with scheduling.
• Arrange appointments for estimators and manage calendar availability to support timely customer visits.
• Reconnect with individuals who reached out outside of business hours and help move their requests toward scheduling.
• Maintain accurate call notes, appointment details, and customer information using Microsoft Office and company-provided tools.
• Coordinate multiple phone lines efficiently while prioritizing urgent requests and maintaining organized communication.
• Assist with general front-office support tasks related to reception, call handling, and scheduling operations.

Qualifications:

• At least 2 years of experience in a receptionist, customer service, or scheduling-focused position.
• Proven ability to manage inbound calls across a multi-line phone environment with professionalism and accuracy.
• Experience coordinating appointments and maintaining calendars in a fast-paced setting.
• Proficiency with Microsoft Office for routine administrative and communication tasks.
• Strong verbal communication skills with the ability to gather information and direct customers appropriately.
• Excellent organizational skills and attention to detail when handling schedules and customer records.
• Spanish language skills are a plus but are not required.

Compensation

$16.15-$18.70 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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