Systems Administrator
Responsibilities:
• Oversee administration of Microsoft 365 services and connected platforms, including Entra ID, Intune, Autopilot, SharePoint, Outlook, and other collaboration tools.
• Manage workstation setup and lifecycle activities by coordinating device imaging, provisioning, configuration, and ongoing endpoint support.
• Handle employee onboarding and offboarding tasks, fulfill access requests, and maintain accurate identity and permission controls across systems.
• Investigate and resolve issues involving login failures, application access, SharePoint permissions, Slack connectivity, and related end-user support needs.
• Contribute to security-focused efforts by applying patches, supporting endpoint protection measures, and assisting with system hardening initiatives.
• Partner with internal application stakeholders to align integrations and ensure appropriate user access is established and maintained.
• Provide support for meeting room technology and assist with daily operational IT needs across the organization.
• Work closely with external service providers responsible for network operations to help address infrastructure-related issues and coordinate support activities.
Qualifications:
• Experience administering Microsoft 365 and associated services such as Entra ID, Intune, Autopilot, SharePoint, and Outlook.• Knowledge of endpoint management practices, including device deployment, provisioning, and support for Windows-based environments.
• Ability to troubleshoot authentication problems, user access issues, and common application support incidents in a structured manner.
• Familiarity with identity and access administration, including onboarding, offboarding, and permission management.
• Background supporting enterprise IT environments that use tools such as Slack, Mimecast, Zscaler, and Cisco networking solutions.
• Working knowledge of Active Directory, Microsoft Windows Server, Windows 10, and general desktop administration.
• Strong organizational skills, clear communication, and a logical approach to diagnosing and resolving technical problems.
• Additional value will be given to experience with Privileged Identity Management, BitLocker, cybersecurity hardening, or related security controls.
Compensation
$45.60-$52.80 HourlyAbout Us
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