Credit /Collections Specialist

We are looking for a Credit /Collections Specialist to support accounts receivable activities and strengthen cash flow performance for a client in Universal City, Texas. This Long-term Contract position is ideal for someone who can balance analytical credit work with detail-oriented customer interaction while maintaining accurate billing and payment records. The person in this role will help oversee credit decisions, follow up on outstanding balances, and contribute to timely resolution of account issues in a fast-moving business environment.

Responsibilities:
• Maintain consistent communication with leadership to provide updates on collection activity, account status, and emerging issues.
• Partner with management to develop and review monthly cash projections, using current receivables data to support planning.
• Analyze higher-risk or complex customer accounts and escalate recommendations when support is needed to resolve exposure.
• Review pricing documentation, quotations, and sales orders to help ensure credit-related approvals are properly aligned.
• Process credits, refunds, and account adjustments to keep receivable records accurate and aging reports current.
• Work closely with customer service teams to address billing questions, payment concerns, and collection-related customer issues.
• Respond to customer requests for invoice copies and related account documentation in a timely manner.
• Reconcile accounts receivable balances and support accurate application of incoming payments across customer accounts.
• Monitor past-due balances, conduct B2B collection outreach, and drive timely payment while preserving strong customer relationships.
• Complete additional finance and collections support tasks as business needs require.

Qualifications:

• 5+ years of experience in credit, collections, or accounts receivable within a business-to-business environment.
• Associate or bachelor’s degree in business, finance, management, or a related field is preferred; equivalent relevant experience will also be considered.
• Working knowledge of credit evaluation practices, including review of financial information and commercial credit tools such as D& B.
• Experience reconciling receivables, managing aged reports, and supporting accurate billing and account adjustments.
• Ability to interpret financial statements and assess key ratios, with particular strength in liquidity-focused analysis.
• Proficiency with Oracle, Excel, and accounting-related systems, including strong skills with formulas, reporting, and advanced spreadsheet functions.
• Demonstrated success using effective collection strategies to improve cash results while maintaining positive customer relationships.
• Strong communication and organizational skills with the ability to manage multiple priorities in a fast-paced setting.

Compensation

$20.90-$24.20 Hourly

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