Financial Aid Analyst/Specialist

We are looking for a Financial Aid Analyst/Specialist to join an on-site team in Florida in a permanent contract role. This position supports prospective students and their families by providing clear guidance on financial aid options, eligibility, and next steps throughout the enrollment process. The ideal candidate brings strong customer service skills, a solid administrative approach, and the ability to work collaboratively with admissions in a fast-paced seasonal environment.

Responsibilities:
• Guide prospective students and family members through financial aid programs, application steps, and eligibility criteria with accuracy and professionalism.
• Respond to questions in person, by phone, and through written communication while delivering a supportive and service-focused experience.
• Review financial aid documentation and assist with processing activities to help keep student files complete and current.
• Partner closely with the admissions team to align outreach, share updates, and support students through the enrollment journey.
• Maintain organized records and perform administrative follow-up to ensure timely handling of student inquiries and aid-related information.
• Explain funding options, required forms, and important deadlines so students can make informed decisions about their education.
• Contribute to office coverage during extended weekly hours and one Saturday each month based on business needs.
• Support additional financial aid operations and seasonal workload priorities as assigned in a high-volume office setting.

Qualifications:

• At least 2 years of experience in financial aid, student services, customer support, or a related administrative environment.
• Strong customer service skills with the ability to communicate clearly and empathetically with students and families.
• Prior accounting, finance, or financial services experience is preferred.
• Demonstrated ability to manage multiple tasks efficiently in a fast-paced, high-demand setting.
• Experience handling sensitive information with professionalism, accuracy, and discretion.
• Comfortable working in a permanent on-site office environment in Miramar, Florida.
• Ability to collaborate effectively with cross-functional teams, including admissions and student-facing staff.

Compensation

$23.00-$24.00 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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