Service Scheduler - EXP

This Long-term Contract position is ideal for someone who enjoys balancing customer communication, appointment planning, and administrative support in a fast-paced environment. The person in this role will help keep schedules organized, respond to inbound requests, and work closely with internal teams to ensure service needs are handled efficiently.

Responsibilities:

• Coordinate service appointments by organizing technician schedules, adjusting timelines, and confirming visit details with customers.

• Respond to inbound calls and messages professionally, provide clear updates, and direct inquiries to the appropriate teams when needed.

• Maintain calendars, meeting schedules, and teleconference arrangements to support smooth day-to-day office operations.

• Partner with operations and dispatch staff to align service requests, resource availability, and job priorities.

• Prepare, file, and manage service-related correspondence, records, and documentation with accuracy and timeliness.

• Assist with materials handling and administrative follow-up to help service activities stay on track.

• Support HR-related administrative tasks, including scheduling interviews and assisting with hiring coordination as needed.

• Contribute to team collaboration by organizing conference calls, sharing updates, and helping resolve scheduling conflicts.

• Communicate basic service information clearly to customers and internal stakeholders, including matters related to HVAC service coordination where applicable.

Qualifications:

• High school diploma or equivalent required.
• Previous experience in scheduling, dispatching, office coordination, or customer-facing administrative work.
• Strong customer service and communication skills, including confidence handling inbound calls and written correspondence.
• Ability to manage multiple appointments, calendars, and shifting priorities with strong attention to detail.
• Familiarity with office procedures, filing practices, and general administrative support responsibilities.
• Comfortable working collaboratively with operations, service teams, and HR support functions.
• Basic understanding of service environments such as HVAC or field service operations is preferred.
• Ability to perform physical tasks when needed, including occasional heavy lifting.

Compensation

$17.00-$17.50 Hourly

About Us

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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