Customer Service Representative

About the Role

We are looking for a reliable, customer-focused individual to join our team as a Part-Time Customer Service Representative with event support responsibilities. In this dual-role position, you will deliver excellent service to clients and internal teams while also helping plan, set up, and coordinate events. This is a great opportunity for someone who enjoys variety, thrives in a people-oriented environment, and can shift between desk-based support and hands-on event work.

Key Responsibilities

• Provide friendly, professional customer service via phone, email, and in-person interactions
• Respond to inquiries, resolve issues, and escalate more complex matters when needed
• Maintain accurate customer records and documentation in our systems
• Assist with event planning and logistics, including coordinating schedules, vendors, supplies, and staffing needs
• Support on-site event setup, breakdown, and day-of coordination to ensure smooth operations
• Collaborate with internal teams and external partners to meet event timelines and quality standards
• Help track event-related details and communicate updates to stakeholders
• Perform other related administrative and support duties as assigned

Qualifications:

Required Qualifications

• Previous customer service experience (phone, email, or in-person)
• Strong verbal and written communication skills
• Ability to multitask, stay organized, and remain calm in fast-paced or changing situations
• Reliable transportation and willingness to assist with event setup/breakdown
• Flexibility to work occasional evenings and weekends for events
• High school diploma or equivalent
• Basic computer proficiency (Google Workspace)

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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