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Posted August 09, 2026

Patient Services Coordinator/UKHC

University of Kentucky
Lexington, Kentucky, United States 40502 Full Time
Reference: 286355328


University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details
Posting Details

Job Title Patient Services Coordinator/UKHC
Requisition Number RE55399
Working Title
Department Name M3500: AMBULATORY MEDICINE
Work Location Lexington, KY
Grade Level 07
Salary Range $17.50-27.31/hour
Type of Position Staff
Position Time Status Full-Time
Required Education

HS

Click here for more information about equivalencies:
Required Related Experience

5 yrs

Required License/Registration/Certification
None
Physical Requirements
May occasionally lift up to 50 lbs
Shift
Monday through Friday 8:00 am to 5:00 pm and other days and times as needed.
Job Summary
This position is responsible for the coordination of patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls.

The person in this position will need to be adept at working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience is preferred, as is customer service experience in healthcare.
Skills / Knowledge / Abilities
MS Windows, EPIC, Telephone etiquette, customer service
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Prefer at least 6 months of customer service, medical office, or care coordination experience.
Deadline to Apply 08/13/2026
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.


Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Please select the response that best represents your paid employment experience in a medical office, patient registration/scheduling, and/or office and clerical work.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 2 years
    • More than 2 years, up through 3 years
    • More than 3 years
  2. * Please indicate your years of paid work experience with medical coding and billing.
    • None
    • More than 0, up through 2 years
    • More than 2 years, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  3. * Please choose the answer that best describes your years of paid, full-time employment experience with electronic medical records or electronic health records.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  4. * Please choose the answer that best describes your years of paid, full-time employment experience in insurance pre-authorization.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  5. * Please describe your experience working with electronic medical records (systems used, role, etc.)

    (Open Ended Question)


Applicant Documents
Required Documents
  1. Resume
Optional Documents




    Equal employment opportunity, including veterans and individuals with disabilities.

    PI286355328

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