Inside Sales Specialist (Licensed)

We are looking for a licensed (Active Insurance License) Inside Sales Specialist to support insurance-related sales activities from our location. This Long-term Contract opportunity is ideal for someone who combines strong customer engagement skills with a disciplined approach to documentation, compliance, and performance goals. The position focuses on handling inbound and outbound outreach, guiding prospective Medicare members through plan options, and delivering a detail-focused experience in a contact center environment.

Mostly remote but must be available to go in as needed for meetings.

Responsibilities:

• Engage with prospective and existing customers through inbound and outbound calls to explain health insurance and Medicare-related plan options.

• Maintain accurate records of conversations, enrollment activity, and follow-up actions within designated systems and documentation tools.

• Support sales objectives by identifying customer needs, presenting suitable solutions, and helping move opportunities through the sales process.

• Ensure all interactions align with licensing standards, compliance requirements, and internal quality expectations.

• Contribute to reporting efforts by tracking activity levels, results, and key performance metrics for leadership review.

• Collaborate with team members, trainers, and support staff to strengthen service quality and improve sales effectiveness.

• Assist customers with questions related to coverage, benefits, and enrollment processes while providing clear written and verbal communication.

• Participate in ongoing training to stay current on product updates, regulatory guidelines, and contact center procedures.

Qualifications:

• Active license required to support insurance sales responsibilities.
• Experience in inside sales, customer service, or a contact center environment involving inbound and outbound calls.
• Working knowledge of health insurance, health plans, or Medicare-related products.
• Strong verbal and written communication skills with the ability to explain information clearly and professionally.
• Ability to manage documentation accurately and use internet-based systems or CMS platforms effectively.
• Comfortable working in an onsite setting and meeting performance goals tied to sales and service metrics.
• Understanding of compliance-driven processes and the importance of following regulated sales practices.

Compensation

$23.50-$24.50 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.