Inside Sales Specialist

Robert Half is seeking hybrid Inside Sales Specialist for a large healthcare client. This is a primarily remote position, with the Inside Sales Specialist being responsible for inbound customer support through enrollment and health plan processes. Based around Madison, WI, this is a contract opportunity with the possibility for extension or conversion. This role also has the opportunity for a shift-differential for candidates open to later hours. Apply to become an Inside Sales Specialist today!

• Respond to inbound customer calls seeking information and enrollment assistance.
• Determine the nature of the customer inquiry and take down intake information.
• Educate and guide Medicare prospects and members through the sales process to help identify the best plan options for their needs.
• Direct the candidate call to the appropriate team members to complete customer enrollment.
• Build and maintain positive relationships with prospects, members, and broker partners.
• Ensure all sales activities comply with health plan, Medicare, and regulatory requirements.
• Accurately document customer interactions, sales activities, and enrollment information.
• Provide professional, solution-focused support to address questions and resolve issues.

Training hours are 8:00am - 4:30pm CST.

Business hours are 8am - 8:00pm, with a priority for 11:30am-8pm shifts.

Qualifications:

• Must have a valid license and be able to provide National Producer Number (NPN)
• Bachelor’s Degree or equivalent combination of education and experience required
• Prior contact center experience with inbound and outbound calls
• 1-3 years of experience within Health Plan sales, broker relationship and/or inside sales

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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