Credentialing Specialist

We are looking for a detail-oriented Credentialing Specialist to support provider onboarding and document coordination for a Long-term Contract position in San Diego, California. This role focuses on guiding newly onboarded mental health providers through the credentialing process, ensuring required information is submitted accurately and on time, and helping resolve questions that arise during onboarding. The position also includes administrative support related to employee records, making it ideal for someone who is highly organized, responsive, and comfortable managing sensitive documentation.

Responsibilities:
• Coordinate provider onboarding activities by collecting, reviewing, and submitting required credentialing materials to the designated agency in a timely manner.
• Assist newly onboarded mental health providers throughout the credentialing process, offering clear guidance and follow-up when questions or issues occur.
• Monitor application progress and maintain accurate status tracking to ensure each step is completed without delays or missing information.
• Partner with the primary credentialing lead to support daily workflow, documentation review, and case follow-up.
• Review forms and supporting records for completeness and accuracy, escalating discrepancies when additional clarification is needed.
• Organize, track, and file I-9 documentation for new team members and maintain employee files in accordance with internal recordkeeping practices.
• Prepare and update administrative logs, checklists, and related documentation to support audit readiness and operational efficiency.

Qualifications:

• Experience supporting credentialing activities, including provider credentialing, physician credentialing, or re-credentialing processes.
• Strong attention to detail with the ability to manage multiple documents, deadlines, and follow-up tasks accurately.
• Effective written communication skills and the ability to provide clear, thorough guidance to providers and internal stakeholders.
• Demonstrated organizational skills with experience maintaining confidential files and administrative records.
• Ability to think critically, identify missing information, and resolve routine process issues independently.
• Proficiency with standard office systems and document management tools used for tracking applications and personnel records.
• Prior administrative support experience in healthcare, HR operations, or a related regulated environment is preferred.

Compensation

$24.00-$27.00 Hourly

About Us

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