Medical Front Desk Specialist

We are looking for a Medical Front Desk Specialist to support daily patient-facing operations at a healthcare office in Sacramento, California. This is a Contract position suited for someone who is organized, welcoming, and comfortable managing appointments and front office workflows in a medical setting. The ideal candidate will help create a smooth check-in experience while keeping administrative tasks accurate and on schedule.

Responsibilities:
• Welcome patients and visitors professionally, providing a positive first impression at the front desk.
• Coordinate appointment calendars, book visits, and adjust schedules as needed to support office flow.
• Manage patient check-in and check-out activities, ensuring information is complete and accurately recorded.
• Answer incoming calls, respond to routine questions, and direct messages to the appropriate staff members.
• Maintain front office documentation and update patient records in accordance with office procedures.
• Collect and verify basic patient information while supporting efficient communication between patients and the care team.
• Assist with general receptionist duties such as filing, data entry, and preparation of daily administrative tasks.

Qualifications:

• At least 1 year of experience in a medical front office, reception, or similar patient-facing administrative role.
• Working knowledge of patient scheduling processes and front desk coordination in a healthcare environment.
• Experience supporting patient check-in procedures with strong attention to accuracy and detail.
• Familiarity with common receptionist responsibilities, including phone coverage and administrative support.
• Basic understanding of medical terminology used in a clinical office setting.
• Strong communication and interpersonal skills with the ability to interact professionally with patients and staff.
• Ability to stay organized, manage multiple priorities, and work effectively in a fast-paced environment.

Compensation

$19.00-$22.00 Hourly

About Us

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