Business Coordinator

Position Description

Performs coordinative work in the business or administrative operation of a specific department or college. Responsibilities involve the coordination and supervision of the various functions and aspects of a department as well as the monitoring operational procedures. Work is performed under general supervision with evaluation based on results obtained. May supervise staff or student assistants.

Department

Dalhart Unit

Major/Essential Functions

• Lead, coordinate, and standardize clerical operations across assigned facilities to support clinical workflows and access-to-care priorities. Ensure minimal workflow disruption due to clerical gaps. Implement standardized workflows across 100% of assigned areas.
• Train, mentor, and supervise Patient Services Specialists/Business Assistants to ensure competency in administrative, clinical support, and compliance-related processes. Achieve 100% onboarding completion within 30 days for new hires. Conduct training sessions as needed to align with operational priorities.
• Ensure clerical workflows effectively support clinical operations, including scheduling, patient tracking, and communication with care teams. Ensure same-day processing of sick calls and referrals. Ensure compliance with established scheduling protocols (e.g., PTM standards)
• Oversee collection, validation, and reporting of operational and behavioral health data to support leadership decision-making. Maintain data accuracy across all required reports. Ensure on-time submission of monthly and ad hoc reports. Identify and escalate data discrepancies within 24 hours. Develop at least 2 process improvements annually based on data trends. Time keeping uploads.
• Coordinate administrative functions including supply management, travel processing, and communication workflows. Maintain no critical supply shortages impacting operations. Process travel requests within 2 business days. Ensure compliance with procurement and travel policies. Maintain organized documentation systems.
• Ensure all administrative and clerical processes meet regulatory, policy, and audit requirements (ACA, internal compliance, etc.). Maintain compliance on internal and external audits. Resolve identified audit findings within established deadlines. Ensure adherence to documentation standards and workflows.

Required Qualifications

Bachelor's degree plus two (2) years related experience; OR a combination of education and/or progressively responsible related experience to equal six (6) years.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.