Web Content Specialist

Contract Web Support Specialist- WordPress Specifically (Short-Term Project)

Location: Remote

Duration: Short-Term Project (Estimated 10-15 Hours)

Type: Independent Contractor

Project Overview

We are seeking a detail-oriented Web Support Specialist with WordPress experience to assist with troubleshooting and optimizing our website functionality. This is a short-term project focused on resolving website contact form and email routing issues, reviewing employee portal functionality, and conducting a quality assurance audit of website content and links.

Responsibilities

• Investigate and correct website contact form/email routing issues to ensure inquiries submitted through the website are delivered to the appropriate recipients.
• Review and troubleshoot existing WordPress plugins and website configurations related to form submissions and email notifications.
• Recommend and implement plugin updates or replacements if necessary to resolve functionality issues.
• Test and evaluate the employee portal to confirm it is functioning properly and identify any user experience or technical issues.
• Conduct a review of website content pages to identify and correct broken links, errors, or navigation issues.
• Document findings, recommendations, and completed fixes.

Required Qualifications

• Experience troubleshooting and maintaining WordPress websites.
• Familiarity with WordPress plugins, particularly form and email notification tools.
• Understanding of website hosting, DNS, email routing, and contact form functionality.
• Ability to independently diagnose and resolve website issues.
• Strong attention to detail and quality assurance skills.
• Excellent communication and documentation abilities.

Preferred Qualifications

• Experience with employee/member portals within WordPress environments.
• Knowledge of common WordPress form plugins such as Contact Form 7, Gravity Forms, WPForms, or similar.
• Experience performing website audits and content quality checks.

Deliverables

• Resolution of website inquiry/email routing issues.
• Verification and testing of employee portal functionality.
• Identification and correction of broken links and content issues.
• Summary of work completed and any recommendations for future improvements.

Qualifications:

Required Qualifications

• Experience troubleshooting and maintaining WordPress websites.
• Familiarity with WordPress plugins, particularly form and email notification tools.
• Understanding of website hosting, DNS, email routing, and contact form functionality.
• Ability to independently diagnose and resolve website issues.
• Strong attention to detail and quality assurance skills.
• Excellent communication and documentation abilities.

Preferred Qualifications

• Experience with employee/member portals within WordPress environments.
• Knowledge of common WordPress form plugins such as Contact Form 7, Gravity Forms, WPForms, or similar.
• Experience performing website audits and content quality checks.

Deliverables

• Resolution of website inquiry/email routing issues.
• Verification and testing of employee portal functionality.
• Identification and correction of broken links and content issues.
• Summary of work completed and any recommendations for future improvements.

Compensation

About Us

Innovation starts with people.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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