Call Center Representative

We are looking for a motivated Call Center Representative to join a fast-paced team in Georgia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys engaging business owners by phone, building interest in services, and creating appointment opportunities for a sales team. The role starts in an on-site setting and may offer hybrid flexibility over time based on performance. Candidates who are confident communicators and comfortable with a high-volume outbound environment will be well positioned for success.

Responsibilities:
• Place a high volume of outbound calls each day to reach businesses and introduce services in a detail-oriented manner.
• Connect with owners and decision-makers to generate interest and arrange meetings for the sales team.
• Use provided call lists and customer service software to track outreach activity, update records, and document results accurately.
• Apply effective cold calling and warm calling techniques to move conversations toward scheduled appointments.
• Represent the organization with strong customer service skills while maintaining a positive and persuasive phone presence.
• Collaborate with internal sales partners to support appointment-setting goals and overall team performance.
• Follow established call center procedures, productivity expectations, and quality standards throughout the workday.
• Assist with additional administrative or support tasks as assigned to meet business needs.

Qualifications:

• At least 1 year of experience in sales, call center operations, collections, or a closely related customer-facing role.
• Demonstrated success in outbound calling, telemarketing, or other high-activity phone-based work.
• Strong communication and interpersonal skills with the ability to build rapport quickly over the phone.
• Solid customer service background and confidence handling business-to-business conversations.
• Basic office and computer skills, including comfort using customer service software or call tracking systems.
• Ability to manage a high daily call volume while staying organized and detail-oriented.
• Reliable attendance and willingness to work on-site initially in Peachtree Corners, Georgia.
• A self-motivated approach and performance-driven mindset suited to a call center environment.

Compensation

$18.05-$20.90 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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