Patient Access Facilitator

Robert Half is partnering with a local healthcare organization in the New Haven area to identify a detail-oriented and customer-focused Patient Access Facilitator for a contract assignment. This position plays a key role in creating a positive patient experience by managing registration, scheduling, insurance verification, and front-end administrative support.

Responsibilities

• Greet patients and visitors in a professional and courteous manner
• Complete patient registration and maintain accurate demographic information
• Verify insurance eligibility, benefits, and coverage prior to appointments
• Schedule, reschedule, and confirm patient appointments
• Obtain required authorizations and referrals as needed
• Collect co-pays and process patient payments in accordance with organizational procedures
• Review and update patient records to ensure accuracy and compliance
• Assist patients with completing necessary forms and documentation
• Answer incoming calls and respond to patient inquiries
• Coordinate with clinical staff and other departments to support efficient patient flow
• Maintain confidentiality and adhere to HIPAA regulations

Qualifications:

Qualifications

• High school diploma or equivalent required
• Previous experience in patient access, patient registration, medical reception, healthcare customer service, or a related healthcare administrative role preferred
• Knowledge of insurance verification and healthcare registration processes
• Proficiency with electronic medical records (EMR/EHR) systems and Microsoft Office
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced healthcare environment

Skills Needed

• Patient registration
• Insurance verification
• Appointment scheduling
• Data entry and documentation
• Customer service
• EMR/EHR systems
• Administrative support

If you are a dependable healthcare professional who enjoys helping patients and providing exceptional customer service, we encourage you to apply for this exciting contract opportunity in the New Haven area.

Compensation

About Us

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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