Business Analyst

Overview

We are seeking an experienced Business Analyst to support enterprise technology initiatives focused on logistics, transportation, and operational systems. This role will partner closely with business stakeholders, development teams, vendors, and project stakeholders to gather requirements, improve processes, and support technology solutions across customer-facing and internal platforms.

Responsibilities

• Partner with business stakeholders to gather, analyze, and document functional and technical requirements.
• Evaluate current logistics and operational workflows, identifying opportunities for automation and process improvement.
• Support enhancements to customer-facing websites, internal portals, and digital platforms.
• Work alongside development teams to define requirements for API integrations between Salesforce, TMS platforms, internal applications, and third-party systems.
• Read and interpret REST API documentation to understand system capabilities, data flows, and integration requirements.
• Create user stories, business process maps, workflow diagrams, functional specifications, and acceptance criteria.
• Coordinate User Acceptance Testing (UAT), validate functionality, and ensure solutions meet business objectives.
• Facilitate communication between business users, technical teams, vendors, and project stakeholders.
• Assist with system implementations, change management, documentation, and end-user training.
• Identify risks, dependencies, and opportunities to improve operational efficiency through technology.

*Please note: This position is fully onsite Monday-Friday in Johns Creek, GA. Please don't apply to this posting if you're not already local to the area and willing to work onsite

Qualifications:

Required Qualifications

• 4+ years of Business Analyst experience supporting enterprise technology initiatives.
• Experience within logistics, transportation, freight, distribution, supply chain, or warehouse operations.
• Experience supporting customer-facing websites, portals, or enterprise web applications.
• Experience working with Salesforce and enterprise operational systems such as Transportation Management Systems (TMS).
• Ability to read and understand REST API documentation and participate in API integration discussions.
• Strong understanding of business process analysis and workflow optimization.
• Experience gathering business requirements and translating them into technical specifications.
• Experience working in Agile or Scrum environments.
• Excellent communication and stakeholder management skills.

*Please note: This position is fully onsite Monday-Friday in Johns Creek, GA. Please don't apply to this posting if you're not already local to the area and willing to work onsite

Compensation

About Us

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.