Front Desk Coordinator

We are looking for an experienced Front Desk Coordinator to support daily front-of-house operations for a real estate property and facilities management environment in Madison, Wisconsin. This Contract position is ideal for someone who enjoys creating a welcoming experience for visitors while keeping phone, scheduling, and communication workflows organized. The person in this role will serve as a central point of contact, balancing reception coverage with administrative coordination and responsive service.

Responsibilities:
• Welcome tenants, guests, vendors, and other visitors in a courteous manner and direct them to the appropriate contact or meeting area.
• Manage a multi-line phone system by answering incoming calls promptly, routing inquiries accurately, and taking clear messages when needed.
• Coordinate calendars, appointments, and shared spaces to help maintain an orderly and efficient front desk operation.
• Provide concierge-style assistance by responding to routine questions, supporting visitor needs, and helping resolve day-to-day requests.
• Monitor email communications and distribute messages to the correct internal teams to ensure timely follow-up.
• Work closely with property and facilities staff to share updates, communicate priorities, and support smooth office operations.
• Maintain organized reception and common areas, ensuring the front desk presents a welcoming and well-kept appearance.
• Assist with administrative tasks such as tracking visitor activity, preparing basic documentation, and supporting general office coordination.

Qualifications:

• At least 2 years of experience in a front desk, receptionist, concierge, or similar customer-facing administrative role.
• Demonstrated ability to handle a multi-line switchboard or high-volume inbound call activity with accuracy and detail-oriented service.
• Strong scheduling and organizational skills with the ability to manage multiple priorities throughout the day.
• Clear written and verbal communication skills, including confidence in handling email correspondence and phone interactions.
• Proven ability to collaborate effectively with coworkers, tenants, visitors, and service providers.
• Detail-oriented demeanor with a customer-service mindset and the ability to remain composed in a fast-paced setting.
• Experience using standard office tools and systems to support reception, communication, and administrative functions.

Compensation

$19.00-$22.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.