Supply Chain Coordinator

We are looking for a detail-oriented Supply Chain Coordinator to support customer order activity and day-to-day coordination for mass market accounts in Roseville, Minnesota. This Long-term Contract position is well suited for someone who enjoys solving issues, managing documentation, and working across teams to keep products and information moving efficiently. The ideal candidate brings strong communication skills, sound judgment, and a proactive approach to supporting customers and internal partners. You will play an important role in maintaining service quality, resolving order-related concerns, and helping sales operations run smoothly.

Responsibilities:
• Coordinate customer orders from entry through completion, addressing discrepancies and escalating issues when needed to ensure timely fulfillment.
• Prepare and process invoices, monitor payment-related concerns, and work with relevant teams to clear order or billing holds.
• Share accurate updates on product launches, availability, and promotional activity with customers and internal stakeholders.
• Maintain organized records of customer interactions, account details, and follow-up actions to support consistent service.
• Investigate customer questions and service issues, provide prompt resolution, and track outcomes to completion.
• Partner with sales leadership and key account contacts to review priorities, progress, and upcoming business needs on a regular basis.
• Build working knowledge of product lines and represent the company professionally across all customer communications.
• Contribute to special assignments and broader sales support activities that improve account service and operational effectiveness.

Qualifications:

• 1-3 years of experience in customer support, sales coordination, supply chain support, or a related operational role.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
• Strong written and verbal communication skills with the ability to interact professionally with customers and internal teams.
• Solid organizational ability with careful attention to detail and accuracy in documentation and order management.
• Demonstrated problem-solving and conflict-resolution skills in a fast-paced business environment.
• Ability to research information independently and clearly explain products, processes, or solutions to others.
• Collaborative mindset with the ability to work effectively across departments and manage multiple priorities.
• Willingness to travel domestically on an as-needed basis.

Compensation

$21.38-$24.75 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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