Front Desk Coordinator

Our client in the nonprofit industry is seeking a Spanish-Speaking Front Desk Coordinator to serve as the first point of contact for visitors, clients, and community members. This role is ideal for a friendly, organized professional who is passionate about providing excellent service in a mission-driven environment. The Front Desk Coordinator will support daily front office operations while assisting both Spanish- and English-speaking individuals.

Key Responsibilities:

• Greet and assist visitors, clients, and staff in a professional and welcoming manner
• Answer and route incoming phone calls in both Spanish and English
• Respond to general inquiries regarding programs, services, and office information
• Manage front desk coverage and maintain a clean, organized reception area
• Schedule appointments, meetings, and intake visits as needed
• Perform data entry, filing, scanning, and other administrative support tasks
• Receive and distribute mail, packages, and office communications
• Maintain accurate records and update internal systems
• Escalate sensitive or complex issues to the appropriate team members
• Support special projects and general office operations as assigned

Qualifications:

Qualifications:

• Bilingual fluency in Spanish and English required, both verbal and written
• Previous front desk, receptionist, customer service, or administrative experience preferred
• Strong interpersonal, communication, and organizational skills
• Ability to multitask and remain professional in a fast-paced environment
• Proficiency in Microsoft Office Suite and basic office systems
• High school diploma or equivalent required

Preferred Background:

• Experience working in a nonprofit, community-based organization, healthcare, or social services setting
• Strong customer service mindset with a compassionate and culturally sensitive approach
• Reliable, detail-oriented, and able to work independently as well as part of a team

Compensation

About Us

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