Accounting Customer Specialist

Job Summary

We are actively seeking Accounting Customer Specialist professionals for ongoing and upcoming onsite contract-to-possible-permanent opportunities in Birmingham, Alabama. These roles are ideal for candidates who bring a blend of customer service experience and accounting support skills, with the ability to assist clients, resolve account-related questions, and support day-to-day financial operations. The ideal candidate is professional, detail-oriented, and comfortable working in a fast-paced environment.

Key Responsibilities

• Provide customer service support related to billing, payments, account status, and account inquiries
• Assist customers with questions regarding invoices, statements, credits, and payment activity
• Research and resolve account discrepancies in a timely and professional manner
• Process payments, apply cash, and update account records accurately
• Support accounts receivable, collections, and general accounting functions as needed
• Assist with reconciliation activities and documentation requests
• Handle inbound calls and email correspondence related to customer accounts

Qualifications:

Qualifications

• 2+ years of experience in customer service, accounting support, accounts receivable, billing, or related office functions
• Strong accounting knowledge, communication and problem-solving skills
• Experience handling account inquiries, payment issues, or billing questions
• Proficiency with Microsoft Excel and accounting or ERP systems

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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