Receptionist

We are looking for a welcoming and dependable Receptionist to support a non-profit organization in Grand Rapids, Michigan. This Long-term Contract opportunity is ideal for someone who enjoys creating a positive first impression, assisting visitors and callers, and helping daily front-desk operations run smoothly. The right candidate will bring strong attention to detail, empathy, and strong communication skills to every interaction while supporting administrative tasks with care and accuracy.

Responsibilities:
• Greet visitors warmly, provide front-desk support, and ensure each guest has a welcoming and positive experience.
• Manage a multi-line phone system, answer incoming calls promptly, and route inquiries to the appropriate staff members.
• Take detailed messages and relay information accurately to support timely internal follow-up.
• Sort, distribute, and forward incoming mail and internal packages to the correct recipients.
• Assist with basic administrative duties such as filing, organizing records, and maintaining orderly front-office materials.
• Respond to general questions from callers and visitors with patience, courtesy, and a service-focused approach.
• Support staff communication by delivering messages and helping maintain efficient day-to-day office coordination.

Qualifications:

• Previous experience in a receptionist or front-desk position, preferably in an office setting.
• Strong customer service skills with a calm, compassionate, and courteous presence.
• Ability to manage multiple phone lines while maintaining excellent phone etiquette.
• Clear verbal and written communication skills, including accurate message taking and call routing.
• Proficiency with Microsoft Outlook and working knowledge of Microsoft Excel.
• Comfortable handling mail distribution, filing tasks, and other routine administrative responsibilities.
• Strong organizational skills and attention to detail in a fast-paced environment.

Compensation

$14.25-$16.50 Hourly

About Us

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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