Test Center Administrator

We are looking for a dependable Test Center Administrator to support daily exam operations in Knoxville, Tennessee. This is a Part - Time Contract position is ideal for someone who is organized, attentive to detail, and comfortable creating a secure, well-organized environment for candidates. The person in this role will balance front-desk support, test room monitoring, and basic technical assistance while helping ensure each exam session runs smoothly and fairly.

Responsibilities:

• Welcome test takers, confirm their identity, and guide them through the check-in process in a clear and organized manner.

• Conduct required screening procedures, including the use of security tools, to uphold testing standards and site integrity.

• Observe candidates throughout exam sessions by performing routine room checks and monitoring activity for compliance.

• Provide timely support when minor equipment or device issues affect the testing experience.

• Respond quickly to candidate concerns, document incidents clearly, and escalate matters when needed.

• Protect confidential testing materials and maintain a controlled environment across all areas of the center.

• Help create a consistent and comfortable experience so every candidate can test under fair conditions.

• Record and report events that fall outside established policies, including suspected misconduct or irregular activity.

• Complete administrative support tasks during slower testing periods, such as scanning documents, handling clerical work, and preparing materials or equipment.

• Perform fingerprint capture and digital recordkeeping when required by exam protocols.

Flexible schedule, Saturdays required.

Qualifications:

• High school diploma or equivalent is required; additional college coursework is helpful.
• At least one year of face-to-face customer service experience in settings such as retail, hospitality, food service, or similar environments is required.
• Must meet the minimum age requirement for the position.
• Strong communication skills with the ability to interact professionally with candidates and team members.
• Ability to prepare accurate written reports and manage multiple responsibilities in a busy, fast-paced setting.
• Basic proficiency with Microsoft Windows and common office applications, including Microsoft Office, Outlook, and web-based tools.
• Must be able to stand or remain stationary for extended periods, walk through the testing room frequently, and lift up to 40 pounds as needed.
• Ability to work in tight spaces around office or lab equipment and maintain visual focus on screens and camera monitors while proctoring exams.

Compensation

$17.10-$18.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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