Collections Specialist

We are seeking a motivated and detail-oriented Accounts Receivable Collections Specialist to join a growing finance team in Houston. This role is responsible for managing a portfolio of customer accounts, reducing delinquencies, resolving payment discrepancies, and partnering with internal stakeholders to drive timely collections.

The ideal candidate thrives in a fast-paced environment, enjoys building relationships, and has a proven track record of managing collections activities while delivering exceptional customer service.

Key Responsibilities

• Make high-volume outbound collection calls and send collection-related communications to customers and internal partners.
• Manage and maintain an assigned portfolio of accounts to ensure timely payment and resolution of outstanding balances.
• Research and resolve payment discrepancies, short payments, disputes, credits, and account reconciliations.
• Monitor aging reports and proactively work to reduce delinquent balances.
• Partner with sales and operational teams to obtain required documentation and support account resolution.
• Conduct regular meetings with internal stakeholders to review account aging and collection strategies.
• Escalate collection issues when necessary to accelerate payment resolution.
• Prepare and present reporting on account status, delinquency trends, and collection activities.
• Manage credit hold accounts and work to resolve issues promptly to avoid service disruptions.
• Maintain accurate account documentation and collection notes.
• Provide exceptional customer service to both internal and external business partners.
• Meet established collection goals, productivity targets, and department performance metrics.

Qualifications:

• Associate's or Bachelor's degree preferred; equivalent professional experience considered.
• 3+ years of experience in accounts receivable, commercial collections, credit, or related accounting functions.
• Experience managing a high-volume portfolio of customer accounts.
• Strong understanding of AR aging, account reconciliation, dispute resolution, and collection best practices.
• Ability to work effectively in a fast-paced, deadline-driven environment.
• Excellent verbal and written communication skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to collaborate cross-functionally with sales, operations, and leadership teams.

Technical Skills

• Proficiency in Microsoft Excel and Microsoft Office Suite.
• Experience working within ERP, accounting, or accounts receivable systems.
• Strong analytical and problem-solving skills.
• Ability to interpret aging reports and identify collection priorities.

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.