Medical Front Desk

A healthcare company is looking for an organized Medical Front Desk team member to support daily patient-facing operations in a medical office. This Medical Receptionist opportunity is ideal for someone who enjoys creating a positive first impression, coordinating appointments accurately, and keeping front office workflows running smoothly in a medical setting. The Medical Front Desk requires strong communication, attention to detail, and a steady approach to handling patient information, scheduling needs, and administrative tasks effectively.

Key Responsibilities:

• Welcome patients warmly upon arrival and create a supportive experience at the front desk.

• Coordinate new and returning patient visits by arranging, confirming, and adjusting appointments through scheduling systems.

• Explain office expectations, forms, and routine procedures clearly so patients understand next steps before and after visits.

• Review intake documents and insurance details for completeness and accuracy while protecting confidential health information.

• Update patient files and enter information into office records promptly to support accurate documentation and regulatory compliance.

• Return calls to patients and prospective clients, respond to inquiries, and help secure appropriate follow-up appointments.

• Work closely with staff to align appointment timing and ensure follow-up visits are scheduled efficiently.

• Provide day-to-day administrative assistance to office leadership and clinical personnel as front office needs arise.

Benefits: Health, Dental, Vision, 401k, and Sick Time Off.

Qualifications:

Qualifications:

• At least 2 years of experience working in a medical office or similar healthcare front desk environment.

• Hands-on ability with patient scheduling, check-in processes, and managing inbound phone communication.

• Working knowledge of HIPAA requirements and best practices for safeguarding patient privacy.

• Strong interpersonal skills with the ability to communicate professionally and reassure patients in a fast-paced setting.

• High level of accuracy when handling insurance information, forms, and electronic or paper patient records.

• Comfortable using scheduling and office software to manage appointments and administrative workflows.

• Prior exposure to medical billing or related front office financial processes is preferred.

Compensation

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