Medical Receptionist

Bilingual Medical Receptionist

We are seeking a professional and organized Bilingual Medical Receptionist to support a busy medical office in Miami, Florida. This position is ideal for someone who is comfortable working with patients, managing front-desk responsibilities, and communicating in both English and Spanish.

The Medical Receptionist will help create a welcoming experience for patients while ensuring appointments, records, and office communications are handled accurately and efficiently.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Answer incoming phone calls, respond to general questions, and direct calls appropriately.
• Schedule, confirm, and update patient appointments.
• Register new patients and update existing patient information.
• Collect identification, insurance information, consent forms, and other required documentation.
• Maintain accurate and confidential electronic and physical patient records.
• Assist patients with completing forms and explain basic office procedures.
• Communicate with patients in both English and Spanish.
• Coordinate with medical providers and office staff regarding patient needs and scheduling.
• Process patient check-ins and check-outs.
• Collect copayments and provide receipts when required.
• Organize paperwork, scan documents, and complete general filing duties.
• Support daily front-office and administrative operations as needed.

Qualifications:

• Fluency in both English and Spanish is required.
• Previous medical receptionist, front-desk, or healthcare office experience is preferred.
• Knowledge of medical terminology and healthcare documentation is preferred.
• Strong customer-service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to handle confidential patient information professionally.
• Comfortable using electronic medical records, scheduling systems, email, and Microsoft Office.
• Ability to multitask and remain professional in a busy medical environment.
• Reliable, punctual, and able to work independently and as part of a team.

Compensation

About Us

TalentMatch^®

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