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Posted August 01, 2026

Student Affairs Officer I

University of Kentucky
Lexington, Kentucky, United States 40502 Full Time
Reference: 286204452


University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details
Posting Details

Job Title Student Affairs Officer I
Requisition Number RE55313
Working Title COE Academic Team Member
Department Name 8G360:COE Office of Grad Ed and Accreditation
Work Location Lexington, KY
Grade Level 41
Salary Range $16.15-25.81/hour
Type of Position Staff
Position Time Status Full-Time
Required Education

BA

Click here for more information about equivalencies:
Required Related Experience

1 yr

Required License/Registration/Certification
None
Physical Requirements
Sitting and/or standing for long periods of time; performing repetitive motion tasks; effectively communicating with individuals from a broad range of backgrounds and varied professional levels.
Shift
Typically days; 8:00 am -4:30 pm
(37.5 hours a week)
Job Summary
The University of Kentucky is seeking a Student Affairs Officer I to join our team to support graduate student academic success. This position provides direct support to students through managing the administrative affairs of the College of Education’s graduate students. This role plays a critical part in fulfilling student requests that comprise a wide range of academic needs and concerns.

You will assist student understanding and compliance on Graduate School policies and procedures through maintaining regular communication with students via individual emails, reminders, and announcements. You will work in cooperation with the Graduate School on behalf of students to streamline communication and to network with the Office of Admission and Recruitment, Finance and Funding, Professional Enhancement, and Academic Services. In addition, this role is vital in providing direct support and advisement to the college’s Directors of Graduate Studies. The team of Student Affairs Officers serves eight Directors of Graduate Studies across six departments.

What You’ll Do

  • Manage, advise, and fulfill the academic administrative needs of the College’s graduate students across various academic programs and within multiple departments.
  • Contribute administratively to graduate student success from the time of program application through the awarding of degrees.
  • Work in cooperation with the Graduate School on behalf of students to assist with and resolve academic needs and concerns.
  • Assist students with understanding and complying with Graduate School policies, procedures, and deadlines.
  • Provide direct administrative support to several of the College’s Directors of Graduate Studies.
  • Assist with managing the admissions processes for several programs.
  • Provide excellent customer service to students, faculty, staff, and academic leaders.

What You’ll Bring

  • Experience working with students in a higher education or related environment.
  • Excellent written, spoken, and interpersonal communication skills.
  • An elevated level of attention to detail.
  • Strong clerical skills.
  • Customer service problem-solving skills.
  • The ability to learn, adapt, and comply with changing policies and procedures.
  • Time management skills that include the ability to multi-task and prioritize work tasks.
  • The ability to work autonomously to bring projects and administrative tasks to completion.
  • A high level of organizational skills.
  • Intuition through anticipating deadlines and student academic administrative needs.
  • A student-centered mindset with a focus on administrative service and support.
  • Fluency in Microsoft Office, Outlook, SAP, and Slate.

What’s In It for You

  • Meaningful impact: Play a direct role in supporting the success and well-being of our students
  • Career growth: Build skills in higher education administration
  • Collaborative environment: Work alongside dedicated professionals within the college and the Graduate School.
  • Comprehensive benefits: Competitive salary, retirement, healthcare, and development opportunities
Why Now?

The University of Kentucky continues to expand its focus on improving student academic experiences and creating supportive environments for all students throughout their graduate degree programs.

In this role, you will help:

  • Assist students with navigating complex policies and procedures.
  • Strengthen student satisfaction throughout their degree programs.
  • Support student success initiatives
  • Provide critical resources and support to student populations
You’ll join at a time when your work will have a direct and visible impact on the student experience every day.
Skills / Knowledge / Abilities
MS Office, excellent communication, customer service, and multi-tasking skills. Highly organized, able to prioritize, and a self-starter.
Does this position have supervisory responsibilities? No
Preferred Education/Experience

BA + 1 year
Deadline to Apply 08/14/2026
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.


Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Please describe your experience working in student services and/or customer service.

    (Open Ended Question)

  2. * How would a previous supervisor or colleague describe your customer service skills?

    (Open Ended Question)


Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Academic Transcript




Equal employment opportunity, including veterans and individuals with disabilities.

PI286204452

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