Collections Specialist
Responsibilities:
• Manage business-to-business collections activities by contacting customers regarding overdue balances and driving timely payment resolution.
• Place a high volume of outbound calls and follow-up communications to maintain momentum on past-due accounts.
• Arrange practical payment schedules with customers when full repayment is not immediately possible.
• Support credit-related processes by assisting with the setup and review of customer credit arrangements and account terms.
• Investigate accounts receivable discrepancies, including unapplied cash, partial payments, and tax-exempt billing situations.
• Review account details and payment history to identify issues, resolve outstanding questions, and recommend next steps.
• Record collection activity accurately in Oracle, HighRadius, or similar enterprise systems to maintain current account documentation.
• Use Excel to track account status, organize collection efforts, and support reporting on outstanding receivables.
• Perform effectively in a deadline-driven environment while balancing collection priorities across a large portfolio of accounts.
Qualifications:
• Experience handling commercial collections in a business-to-business environment.• Ability to manage frequent outbound collection calls while maintaining a detail-oriented and customer-focused approach.
• Working knowledge of accounts receivable processes, credit practices, and payment resolution methods.
• Familiarity with ERP or receivables platforms such as Oracle, HighRadius, or other comparable systems.
• Comfort using Excel for account review, tracking, and basic financial analysis.
• Strong problem-solving skills with the ability to research payment discrepancies and account exceptions.
• Ability to stay organized and productive in a high-pressure, fast-moving work environment.
• Education in finance or accounting is preferred but not required.
Compensation
$25.00-$26.00 HourlyAbout Us
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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