Referral Coordinator

A Healthcare company is looking for a detail-oriented Referral Coordinator to support patient access to specialty care and related services in Los Angeles, California. This Referral Coordinator position focuses on coordinating referrals, securing authorizations, and maintaining clear communication with patients, providers, and payers to help ensure seamless continuity of care. The Referral Coordinator is organized, responsive, and comfortable managing insurance follow-up activities in a fast-paced clinical environment.

Key Responsibilities:

• Coordinate incoming referral requests for specialty consultations, diagnostic services, and external care providers, ensuring each case is handled accurately and promptly.

• Confirm insurance coverage, benefits, and referral-related eligibility requirements before services are arranged or submitted for approval.

• Obtain preauthorizations from health plans and follow through on payer requests to prevent delays in patient care.

• Arrange referral appointments when needed and keep patients informed about next steps, scheduling details, and required documentation.

• Monitor open referrals through completion, verify that visits occur as planned, and collect consultation notes or other records for the patient chart.

• Update electronic health records and referral tracking tools with complete, timely documentation while reviewing entries for accuracy and reporting compliance.

• Work closely with clinical staff and providers to resolve referral questions, communicate barriers, and escalate issues that may affect turnaround times.

• Support patients by explaining the referral process, addressing concerns, and guiding them through insurance and specialty care requirements.

• Contribute to reporting, staff meetings, and process improvement efforts aimed at strengthening referral workflows and patient service outcomes.

Benefits: Health, Dental, Vision, 401k, and Sick Time Off.

Qualifications:

Qualifications:

• High school diploma or equivalent required.

• At least one year of experience in a healthcare or clinical setting, preferably in referrals, scheduling, or medical office support.

• Working knowledge of insurance follow-up, preauthorization, and benefit verification processes.

• Familiarity with medical billing, patient accounting, or medical collections is preferred.

• Experience maintaining accurate records within an electronic health record system.

• Strong communication skills with the ability to interact professionally with patients, providers, insurers, and internal teams.

• Excellent organizational skills and attention to detail in managing multiple referrals and follow-up activities simultaneously.

Compensation

About Us

TalentMatch^®

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.