Supply Chain Manager
Our client, a growing organization within the consumer products space, is seeking a Supply Chain / Customer Service Manager to serve as a key liaison between customers, internal teams, manufacturing partners, and logistics providers. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys balancing customer service, order management, and supply chain operations.
Responsibilities
- Act as the primary point of contact for customers regarding order status, delivery timelines, open orders, and related communications.
- Manage order flow from placement through fulfillment, ensuring accuracy, timely updates, and successful execution.
- Monitor order activity and maintain accurate data, reporting, and date tracking within company systems.
- Partner closely with manufacturing facilities, logistics providers, and cross-functional teams to support shipping, inventory movement, and supply chain operations.
- Proactively follow up on open items, resolve issues, and ensure a high level of customer satisfaction.
- Support ongoing process improvements while maintaining exceptional attention to detail and organization.
Qualifications:
Qualifications
- Experience in customer service, order management, logistics, supply chain, or customer operations.
- Strong understanding of shipping processes, inventory flow, and order fulfillment.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Excellent communication, organizational, and problem-solving skills.
- SAP experience is highly preferred.
Preferred Industry Background
- Cosmetics / Beauty (strongly preferred)
- Personal Care
- Food & Beverage
- Consumer Products
- Manufacturing or other turnkey environments
Compensation
$85,000.00-$110,000.00 YearlyAbout Us
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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