Operations Manager

Operations Manager

Jack & Sage

Location: Denver, CO (on-site) | Reports to: COO | Team: Warehouse + sew/decoration floor + new belt line

Type: Full-time, permanent | Target comp: $80,000–$100,000 all-in | Start: As soon as possible — we are hiring now

About Jack & Sage

Jack & Sage is a fast-growing, profitable wholesale branded-apparel company serving destination resorts across North America. We design, source, decorate, and ship apparel and accessories — sitting between a brand and a blanks/logowear supplier. We're on track for ~$10M in revenue this year (up ~50% year over year) and building toward ~$13M next year. We're building the operating backbone to support that growth.

We run lean and hire deliberately. This is a build role for someone who wants real ownership and a broad mandate — not a seat in a big machine.

The Role

We're hiring our first dedicated Operations Manager to own everything that happens inside our four walls — the warehouse, the sew/decoration floor, and a brand-new belt sewing line we're standing up — and to build the systems and space that let us scale cleanly.

This is a rare role in that it spans day-to-day operations leadership and two significant build projects: standing up a new production line from scratch, and leading our upcoming warehouse move to a new facility. You'll go from running the floor to designing what the floor becomes.

If you're a leader who runs toward complexity, builds order out of ambiguity, and wants a mandate broad enough to grow into, this is that role.

What You'll Own

People & floor leadership

• Manage, hire, train, develop, and — when needed — discipline the warehouse and sew/decoration team
• Set the daily labor plan and schedule against the production and shipping calendar
• Own floor culture, performance, and accountability
• Own safety, OSHA, and workers' comp compliance
• Design the process flow and physical layout for a new belt production line
• Determine, spec, and source the equipment needed
• Hire and train the line team
• Get the line to production quality and target throughput
• Receiving, putaway, and inventory accuracy (including cycle counts)
• Outbound fulfillment — pick, pack, ship — and on-time-ship performance
• Production planning, floor capacity, and bottleneck management
• QA and receiving records in our ERP (ApparelMagic)
• Sew and decoration output quality — driving down remakes and closing quality gaps
• Own the relationship, performance, and quality of a key contract manufacturing partner
• Design the layout, racking, and slotting for our new facility
• Plan and execute the physical move with minimal disruption
• Specify the technology and tooling for the new space
• Build standard work and SOPs where none exist today
• Lead lean / 5S / process-improvement initiatives
• Improve technology and tooling across the operation
• Define and track operational KPIs; own warehouse/floor operating costs (cost per unit shipped, overtime, supplies)
• Serve as the single operations point of contact for sales/CS on date and capacity commitments
• Proven experience leading and developing a team of people, with direct accountability for their performance
• A track record of building order, process, or systems where none existed — you can point to something you personally set up and made work
• Hands-on, floor-present leadership style; comfortable in a growing, sometimes-messy environment
• Strong systems and data instinct — you find the missing detail, you don't just report the summary
• Bias to action and ownership; you run toward problems
• Experience in apparel, sewn goods, decoration, soft goods, or light manufacturing
• Experience standing up a production line, or leading a facility move, warehouse redesign, or equipment installation
• Lean / 5S / continuous-improvement or process-engineering background
• Familiarity with an ERP or inventory system
• A rare, broad mandate. You own the entire inside-the-walls operation, stand up a new line, and lead a facility move — all in your first year.
• Real ownership. You report directly to the COO and build most of your own systems.
• Visible impact. Your work shows up directly in our margins, our on-time delivery, and our ability to grow.
• Growth. As Jack & Sage scales past $13M, this role and team grow with it. We're hiring someone who can grow with the company, not just fill a seat.

Stand up the new belt sewing line (build project)

Warehouse, fulfillment & production operations

Contract manufacturer management

Lead the warehouse move (build project)

Systems, standards & results

What We're Looking For

We care more about leadership, ownership, and problem-solving horsepower than a specific résumé. Two paths fit this role well:

Experienced operations leaders — you've run a warehouse, DC, or production floor and built process, and you want a broader mandate.

Transitioning military officers — you've led teams and complex operations under pressure, and you want to translate that into building and running a civilian operation. We will invest in teaching you the functional side; you bring the leadership and the standards. Required officer level.

Required

• Officer experience in the military
• Proven experience leading and developing a team of people, with direct accountability for their performance
• A track record of building order, process, or systems where none existed — you can point to something you personally set up and made work
• Hands-on, floor-present leadership style; comfortable in a growing, sometimes-messy environment
• Strong systems and data instinct — you find the missing detail, you don't just report the summary
• Bias to action and ownership; you run toward problems

Why This Role Is Worth It

• A rare, broad mandate. You own the entire inside-the-walls operation, stand up a new line, and lead a facility move — all in your first year.
• Real ownership. You report directly to the COO and build most of your own systems.
• Visible impact. Your work shows up directly in our margins, our on-time delivery, and our ability to grow.
• Growth. As Jack & Sage scales past $13M, this role and team grow with it. We're hiring someone who can grow with the company, not just fill a seat.

To Apply

Send a resume and a short note on a time you built something operational from nothing — a process, a team, a line, a system. What was broken or missing, what you built, and what changed. Email [email protected].