Operations Processor
Responsibilities:
• Examine incoming claims files and supporting records to ensure documents are organized and ready for processing.
• Input client, account, and claim details into internal platforms with a high level of accuracy and consistency.
• Check forms for omissions, discrepancies, or incomplete information and coordinate follow-up with internal staff when corrections are needed.
• Provide administrative support for pension, retirement plan, and investment account paperwork, including materials connected to Fidelity and similar providers.
• Monitor the progress of submitted claims and maintain clear records of status changes, updates, and outstanding items.
• Protect sensitive personal and financial data by following confidentiality and documentation handling standards.
• Communicate with advisors and operations team members regarding submission requirements, missing information, and processing timelines.
• Contribute to additional operational and administrative tasks as business needs evolve.
Qualifications:
• Previous experience in data entry, claims support, financial services administration, retirement services, pensions, benefits administration, or a related area.• Working knowledge of retirement plans, pension documentation, investment account forms, or related account materials is strongly preferred.
• Demonstrated accuracy and close attention to detail when reviewing and entering information.
• Proficiency with Microsoft Office applications, especially Excel and Outlook.
• Ability to balance multiple assignments, stay organized, and meet deadlines in a fast-moving environment.
• Strong written and verbal communication skills for coordinating with internal stakeholders.
• Sound judgment and discretion when managing confidential client information.
Compensation
$23.75-$27.50 HourlyAbout Us
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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