Office Assistant

We are looking for a dependable Office Assistant to support day-to-day administrative operations for a housing environment in Pinellas Park, Florida. This Contract position is ideal for someone who is organized, service-focused, and comfortable assisting applicants and residents while keeping records accurate and up to date. The role combines front-office support, document management, and routine program-related administrative tasks in a detail-oriented office setting.

Responsibilities:

• Welcome callers and visitors, respond to routine inquiries, and provide courteous front-desk support for applicants, tenants, and residents.

• Assist with intake activities by gathering information from applicants and tenants and supporting preliminary eligibility reviews for housing program participation.

• Address resident concerns and routine complaints, taking steps to resolve straightforward matters and escalating more involved issues to property leadership when needed.

• Prepare reports, enter and organize documents, and maintain tenant and administrative records in alphabetical, numerical, and category-based filing systems.

• Support the timely completion of annual recertifications and interim reviews, helping keep required processing within established deadlines.

• Scan, upload, and organize annual and interim documentation within designated electronic file records.

• Distribute resident laundry cards and maintain accurate tracking for issued items.

• Update parking records and provide residents with parking decals while keeping logs current and organized.

• Run recurring income and screening reports each month and assist with other clerical or administrative duties as assigned.

Qualifications:

• Previous experience in an office support, clerical, receptionist, or administrative assistant role.
• Ability to handle inbound calls, greet visitors courteously, and communicate clearly with applicants, residents, and staff.
• Strong document management skills, including scanning, filing, and maintaining organized paper and electronic records.
• Comfortable performing routine administrative tasks with accuracy and attention to detail.
• Ability to manage multiple responsibilities, prioritize deadlines, and follow established procedures.
• Basic proficiency with standard office software and electronic recordkeeping systems.
• Sound judgment to recognize when routine issues can be addressed directly and when matters should be referred to management.

Compensation

$19.95-$23.10 Hourly

About Us

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