Cash Application Specialist

We are looking for a detail-oriented Cash Application Specialist to support finance operations in Boca Raton, Florida. This is a Long-term Contract position focused on applying payments accurately, reviewing refund activity, and helping resolve account-related issues in a timely manner. The person in this role will work closely with customer service, finance partners, and offshore support teams to maintain reliable records and improve the flow of cash application processes.

Responsibilities:
• Oversee incoming JPMorgan communications and take appropriate action to support daily cash application activities.
• Validate system-created policyholder refund transactions to ensure amounts and account details are correct before processing.
• Record customer and policyholder payments in the policy administration platform with a high level of accuracy.
• Examine aging accounts receivable balances and identify items that may qualify for adjustment or write-off review.
• Partner with customer service to address payment-related requests, including fund reversals, reapplied cash, investigations, urgent refunds, card-related reversals, chargebacks, and replacement checks.
• Resolve escalated issues submitted by offshore support teams and provide clear follow-up to move cases to completion.
• Maintain organized financial records and support the integrity of receivable data through careful review and reconciliation.
• Manage multiple priorities and complete assigned tasks within established turnaround expectations.

Qualifications:

• High school diploma required; additional college coursework is preferred.
• At least 1-2 years of experience in cash application, payment posting, or a related accounts receivable role.
• Strong accuracy and attention to detail when handling financial transactions and account records.
• Ability to adjust to changing priorities, balance multiple assignments, and meet deadlines consistently.
• Effective verbal and written communication skills for working across finance, customer service, and support teams.
• Proficiency in Microsoft Excel for data entry, tracking, and reconciliation work.
• Background in accounts receivable, cash posting, and payment processing is required.
• Familiarity with insurance premium receivables is a plus.

Compensation

$20.90-$24.20 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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