Collections Specialist

We are looking for a Collections Specialist to support a logistics organization in Blue Ash, Ohio through a Contract assignment which will become permenant for the right person. This role is focused on applying incoming payments, reviewing account activity for accuracy, and following up on outstanding commercial balances with a detail-oriented and customer-focused approach. The ideal candidate will balance strong attention to detail with effective communication skills to help maintain healthy accounts and dependable financial records.

Responsibilities:

• Apply incoming customer payments accurately and in a timely manner to maintain current account records.

• Review account balances and investigate discrepancies by comparing payment activity, invoices, and supporting documentation.

• Contact business customers regarding overdue invoices and work toward prompt resolution of open balances while preserving positive relationships.

• Monitor aging reports and prioritize collection efforts based on risk, volume, and payment history.

• Partner with billing, credit, and internal operational teams to resolve account issues that may delay payment.

• Maintain complete and accurate documentation of collection activity, payment status, and customer communications.

• Support account reconciliation efforts to ensure financial data is consistent across records and reporting.

• Escalate complex or high-risk accounts when needed and recommend next steps to support recovery efforts.

Qualifications:

• Experience handling commercial collections in a business-to-business environment.
• Working knowledge of credit and collections practices, including account follow-up and delinquency management.
• Ability to reconcile customer accounts and identify payment or billing discrepancies.
• Familiarity with billing and collection workflows, including cash application and aging review.
• Strong written and verbal communication skills with the ability to interact professionally with customers.
• High level of accuracy, organization, and attention to detail in financial recordkeeping.
• Proficiency with standard business systems and spreadsheets used for collections and account tracking.

Compensation

$22.80-$26.40 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.