Collections Specialist

Robert Half is seeking a detail-oriented Collections Specialist for a growing logistics organization. This contract-to-hire opportunity is ideal for an accounting or finance professional who enjoys balancing customer service with collections activities. The Collections Specialist will play a critical role in maintaining cash flow, posting customer payments, reconciling accounts, and following up on outstanding balances.

Key Responsibilities

• Post and apply incoming customer payments accurately and timely.
• Reconcile customer accounts and research payment discrepancies.
• Contact customers regarding past-due invoices and outstanding balances via phone and email.
• Monitor aging reports and maintain collection activity records.
• Resolve billing and payment issues while providing excellent customer service.
• Collaborate with internal departments to investigate and resolve account discrepancies.
• Process account adjustments, credits, and write-offs when appropriate.
• Assist with month-end reporting and account reconciliation activities.
• Maintain accurate customer records within the accounting system.

Qualifications:

Qualifications

• 2+ years of collections, accounts receivable, or accounting experience.
• Experience posting cash receipts and reconciling customer accounts.
• Strong communication and negotiation skills.
• Ability to manage multiple accounts and prioritize follow-up activities.
• Proficiency with Microsoft Excel and accounting software.
• High attention to detail and accuracy.
• Experience within the logistics, transportation, distribution, or supply chain industry is a plus.

What We Offer

• Opportunity to join a growing logistics company with long-term career potential.
• Contract-to-hire position with the possibility of permanent employment.
• Collaborative and team-oriented work environment.
• Competitive compensation and benefits upon permanent hire.

If you are a motivated collections professional with strong reconciliation skills and a passion for resolving account issues, we encourage you to apply today.

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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