Collections & Customer Account Specialist

Put Your Customer Service Skills to Work in an Accounting Environment

A rapidly growing distribution company is looking for a Collections & Customer Account Specialist to join its finance team. This position blends business-to-business collections with customer account management, making it an excellent fit for someone who enjoys relationship building just as much as problem-solving. Rather than simply collecting payments, you'll serve as a trusted resource for customers by researching account issues, coordinating with internal departments, and helping maintain strong business relationships while improving cash flow.

Responsibilities

• Contact customers regarding outstanding invoices through phone and email
• Review aging reports and prioritize collection activities
• Research payment discrepancies and billing questions
• Process credit memos and account adjustments
• Partner with Sales and Customer Service to resolve customer concerns
• Document collection efforts and maintain detailed account notes
• Prepare weekly aging and collections reports
• Assist with additional accounts receivable projects during month-end

Qualifications:

• 1–3 years of collections, accounts receivable, customer service, or billing experience
• Strong communication and negotiation skills
• Intermediate Microsoft Excel proficiency
• Experience with ERP or accounting software preferred
• Excellent organizational skills and attention to detail
• Ability to build positive customer relationships while meeting collection goals

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.