Administrative Assistant

We are looking for a detail-oriented Administrative Assistant to support daily office operations and deliver helpful service to visitors, applicants, and airport personnel in Indianapolis, Indiana. This Long-term Contract position is ideal for someone who can manage records accurately, communicate professionally, and handle sensitive information with discretion. The role requires strong organizational skills, sound judgment, and the ability to remain composed while supporting security badging activities and general administrative needs.

Responsibilities:
• Manage and organize electronic and paper files related to administrative, personnel, stakeholder, and security badging documentation in accordance with applicable federal requirements.
• Assist applicants and airport staff throughout the badging process by answering questions, explaining procedures, and providing courteous in-person and phone support.
• Perform a range of clerical tasks such as data entry, document preparation, record updates, and correspondence handling to keep office operations running efficiently.
• Maintain accurate card access and badging records while safeguarding confidential information and ensuring documentation is complete and current.
• Represent the airport professionally by delivering responsive customer service and creating a welcoming experience for the public and employees.
• Evaluate routine and urgent situations carefully, use good judgment when determining next steps, and respond appropriately when immediate action is needed.
• Build productive working relationships with internal teams, external agencies, and stakeholders to support smooth coordination of administrative activities.
• Contribute to additional office and program-related duties as assigned to meet operational needs.

Qualifications:

• Previous experience in an administrative support or office assistant role.
• Strong data entry and records management skills, including work with both electronic and physical files.
• Ability to provide high-quality customer service while assisting a diverse group of applicants, employees, and visitors.
• Proficiency with Microsoft Word, Microsoft Excel, and general office computer systems.
• Excellent verbal and written communication skills, along with the ability to interact professionally with others.
• Demonstrated ability to handle confidential information with discretion and professionalism.
• Sound decision-making skills, strong attention to detail, and the ability to stay organized in a fast-paced environment.

Compensation

$19.00-$22.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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