Shared Services AR Analyst II

We are looking for an experienced Shared Services AR Analyst II to join a healthcare business services team in Florida. This contract-to-permanent position focuses on managing complex secondary insurance receivables, resolving claim issues, and supporting daily revenue cycle operations across a range of non-Medicare payer types. The role also contributes to front desk coverage, follows office security procedures, and provides guidance to newer team members while helping maintain efficient accounts receivable workflows.

Responsibilities:
• Manage follow-up and resolution activities for secondary insurance account balances involving commercial plans, Medicare Advantage, Blue Cross, workers’ compensation, auto claims, and other non-Medicare payers.
• Investigate outstanding receivables, identify barriers to payment, and take appropriate action to secure timely reimbursement and reduce aging balances.
• Review denied or delayed claims, direct issues to the appropriate channels, and support effective resolution to improve payment outcomes.
• Use business applications and patient accounting tools to document account activity, research claim status, and maintain accurate records.
• Provide support at the front desk area of the business services office while following established access, confidentiality, and security procedures.
• Assist with onboarding support by answering questions, sharing process knowledge, and allowing newer team members to shadow daily tasks.
• Contribute to special accounts receivable projects and other assigned initiatives that support departmental goals and operational efficiency.
• Coordinate with internal teams to address billing discrepancies, coverage questions, and payer-related concerns impacting collections.

Qualifications:

• Experience in accounts receivable, medical billing, or healthcare revenue cycle operations with a focus on insurance follow-up and collections.
• Working knowledge of secondary insurance balances and payer categories such as commercial insurance, Medicare Advantage, Blue Cross, workers’ compensation, and auto claims.
• Proficiency with accounting, billing, CRM, ERP, or patient accounting systems used to manage financial and claim-related activity.
• Ability to analyze account details, interpret claim or denial information, and determine appropriate next steps for resolution.
• Strong attention to detail with the ability to maintain accurate documentation and handle sensitive financial information professionally.
• Effective communication skills and the ability to work collaboratively with internal departments, front desk visitors, and team members.
• Comfortable supporting training or shadowing activities for new staff in a shared services or business office environment.

Compensation

$21.85-$25.30 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.