Credit Analyst

We are looking for a Credit Analyst to join our team in Cleveland, Ohio on a Contract to permanent basis. This position is ideal for a mid-level candidate with solid experience reviewing commercial credit risk, supporting receivables activities, and helping maintain healthy customer accounts. The role combines analytical decision-making with cross-functional partnership and offers the opportunity to contribute to day-to-day credit operations while assisting the broader team as needed.

Responsibilities:
• Review credit applications, third-party reports, and supporting financial information to assess the risk of new customer accounts.
• Approve or recommend customer credit limits in alignment with established authority levels and sound credit judgment.
• Handle incoming payments and authorized electronic transactions in Versapay, maintain proper documentation, and address declined payments, returns, or chargebacks.
• Investigate invoice disputes, payment discrepancies, and deduction issues, then identify underlying causes and work toward timely resolution.
• Create and process account adjustments and credit memos according to departmental policies and controls.
• Work closely with sales partners to resolve account concerns and keep orders moving while preserving independent credit decision-making.
• Analyze aging trends, account performance, and portfolio activity using Excel and Power BI reporting tools.
• Provide additional support to the Credit Manager and team through collections assistance, escalations, cross-coverage, and project-based work, including transition-related tasks when needed.

Qualifications:

• At least 5 years of experience in credit analysis, commercial credit, collections, or a closely related accounts receivable function.
• Demonstrated ability to evaluate credit applications and make informed recommendations on account setup and credit exposure.
• Experience working with payment processing activities, including electronic payments, credit card transactions, and issue resolution.
• Strong problem-solving skills with the ability to investigate disputes, short pays, deductions, and account irregularities.
• Proficiency in Excel and experience using reporting or dashboard tools such as Power BI.
• Ability to collaborate effectively with internal stakeholders while exercising independent judgment in credit decisions.
• Strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

Compensation

$24.00-$27.00 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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