Patient Care Coordinator
**PLEASE NOTE BEFORE APPLYING: THIS POSITION REQUIRES THE CANDIDATE TO WORK 3 DAYS IN WESTCHESTER, IL AND 2 DAYS IN CHICAGO, IL**
Our client is looking for a Patient Care Coordinator to support daily front-office operations and create a welcoming, efficient experience for every patient. This position plays an important role in coordinating appointments, handling insurance-related administrative tasks, maintaining accurate records, and ensuring each visit runs smoothly from arrival through checkout. The ideal candidate brings strong organizational skills, confidence working in a healthcare setting, and a detail-oriented, patient-centered communication style.
Hourly Pay: $25-$35/hour
Benefits: Health Insurance + PTO + Paid Parking when at Chicago, IL office
Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
Responsibilities:
• Welcome patients upon arrival, guide them through the intake process, and provide courteous assistance throughout their visit.
• Coordinate appointment calendars, confirm upcoming visits, and help manage scheduling changes to keep office flow organized.
• Oversee check-in and checkout activities, including collecting required information, processing payments, and documenting visit details accurately.
• Verify insurance eligibility and benefits for government and commercial plans to support timely billing and reimbursement.
• Maintain complete and current patient records within the electronic health record system while safeguarding confidential information.
• Prepare documentation needed for claims processing, copays, and related billing follow-up to help reduce administrative delays.
• Organize medical files, support records management tasks, and keep front-desk documentation orderly and accessible.
• Collaborate with clinical team members to ensure administrative needs are addressed before, during, and after patient appointments.
Qualifications:
• At least 3 years of experience in patient service or a similar administrative role within a medical setting.
• Working knowledge of insurance verification, patient scheduling, medical records coordination, and front-office support functions.
• Familiarity with medical billing concepts and common insurance terminology, including processes related to claims and copay collection.
• Experience using electronic health record or practice management systems; exposure to platforms such as Epic, Athenahealth, DrChrono, Meditech, eClinicalWorks, or similar systems is preferred.
• Proficiency with standard office software, including Microsoft Word and Excel, and comfort navigating digital administrative tools.
• Ability to manage sensitive patient information with professionalism, accuracy, and strict attention to privacy requirements.
• Strong organizational and communication skills, with the ability to multitask effectively in a fast-paced clinical environment.
• Bilingual communication skills are a plus and may be helpful in supporting a diverse patient population
Compensation
$52,000.00-$70,000.00 YearlyAbout Us
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