HUB Operations Supervisor

👥Lead a Team. Improve Operations. Make an Impact.

We're partnering with a growing healthcare organization seeking a HUB Operations Supervisor to lead a team of healthcare support professionals and oversee day-to-day operations within a high-visibility patient support environment.

This opportunity is ideal for someone with a background in healthcare operations, patient services, customer support, care coordination, or a similar healthcare setting who is ready to take the next step in their leadership career.

🎯 What You'll Do

• Lead, coach, and develop a team of 6 healthcare support professionals.
• Oversee daily operations, team performance, and service metrics.
• Manage escalated issues and help drive timely resolution.
• Partner with internal and external stakeholders to deliver an exceptional customer experience.
• Identify process improvements and support operational initiatives.
• Assist with hiring, onboarding, training, and employee development.

🌟 Why This Opportunity?

• Highly visible leadership role with direct impact on the business.
• Collaborative, team-focused culture with strong work-life balance.
• Growing organization with long-term career advancement potential.
• Employee-focused environment that values recognition, development, and success.

Qualifications:

✅ What We're Looking For

• 5+ years of experience in healthcare operations, patient services, customer support, care coordination, or a related healthcare environment.
• 2+ years of leadership, supervisory, or team lead experience.
• Strong people-management and coaching skills.
• Excellent communication and relationship-building abilities.
• Experience in a customer service, contact center, patient support, payer, provider, PBM, pharmacy, or healthcare services environment is a plus.
• Bachelor's degree required.

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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