Customer Svc Sr Coordinator

We are looking for a Customer Service Senior Coordinator to support daily service and administrative operations in San Antonio, TX. This is a Long-term Contract position designed to provide coverage during a team member’s leave while ensuring a smooth experience for employees and internal clients. The person in this role will manage service requests, maintain accurate records, and respond to routine and escalated inquiries with professionalism and efficiency.

Responsibilities:

• Maintain accurate data records by entering updates promptly and verifying information for completeness.

• Create, track, and coordinate work orders to support timely completion of service-related requests.

• Process employee badge requests and manage access-related submissions in accordance with site procedures.

• Arrange parking accommodations and confirm reservation details for employees and visitors as needed.

• Support administrative coordination by assisting with routing, scheduling, and follow-up on open requests.

• Respond to inbound inquiries and address service issues with clear communication and appropriate escalation when necessary.

• Provide dependable customer support for both standard questions and more complex day-to-day concerns.

• Use basic computer applications to document activities, update records, and maintain organized files.

Qualifications:

• At least 2 years of experience in customer service, client support, or a related administrative role.
• High school diploma or equivalent required.
• Strong communication skills with the ability to interact professionally by phone, email, and in person.
• Experience with data entry and record maintenance in a fast-paced office environment.
• Ability to manage scheduling, reservations, and work order coordination with attention to detail.
• Comfortable handling inbound calls and resolving issues in a service-focused setting.
• Basic computer proficiency and confidence using standard office systems and tools.

Compensation

$20.00-$20.40 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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