Manager Fulfillment

Discover a more connected career

Prince Telecom is seeking a Fulfillment Manager responsible for managing all operations of our Fulfillment Team in accordance with the customer and industry specifications, within the Charlotte, NC market. 

Job Type: Full-Time (W2)

Location: Charlotte, NC

Salary Range: $70,000 - $80,000

Connecting you to great benefits

• Company issued equipment (Laptop, phone, etc...)
• Weekly Paychecks
• Growth Opportunities
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships,  pet insurance, and much more!

What you’ll do

• Manage all operations to ensure everything is completed in accordance with customer and industry specifications. 
• Ensuring that all employees working on the project are working safely and productively.
• Provide OTJ training for employees working on the project under your direction on installation practices and methods to ensure a safe and productive work environment.    
• Hire, train, supervise, discipline, evaluate field technicians, supervisors, office support personnel, and warehouse functions. 
• Ensure and maintain all MSO and company quality control and safety requirements.
• Identify performance issues and recommend and implement corrective action.    
• Assign daily production to in-house and subcontract technicians.
• Requisition, assign and track materials needed for the daily operations.
• Perform audits of construction operations to ensure work is being completed in compliance with project specifications and monitor safe work practices.
• Resolve complaints with property owners in areas where our personnel are working.      
• Review daily production reports, material usage sheets, keep track of work hours, complete and maintain accurate records of work performed.        
• Reconcile all issued parts and materials on a daily basis to ensure accurate material usage counts.
• Verify submitted Daily Production Reports for accuracy and approve recorded production for billing purposes.
• Complete Weekly Report which summarizes all operational concerns i.e. converter.       

What you’ll need

• Must be 18 years of age or older
• 3 years management experience in the cable installation space.
• Excellent customer service skills.
• Excellent oral and written communications skills.
• Must possess a valid driver’s license (class "C" minimum).
• Capable of working in all temperatures, climates, and weather conditions.
• Experience in CATV installation field and prior supervisory experience in the CATV or related field. 
• Must live within one hour of Charlotte, NC.
• Must be able to work in the United States for this company without sponsorship.