Senior Lead Technology Business Services Consultant - Collaboration Technology & Executive Support

About this role:

Wells Fargo is seeking a Senior Lead Technology Business Services Consultant who will be a key member of the COO Technology Business Management Office (BMO), supporting the delivery of centralized, scalable, and transparent business services to the COO Technology leadership team. This role is ideal for a strategic thinker with strong technical and communication skills who thrives in a fast-paced, collaborative environment.

In this role:

The Senior Lead Technology Business Services Consultant will play a key role on the COO Technology Business Management team delivering efficient, on-demand shared services and business management functions. Primary focus will be on the following areas:

Business Services

• Edit and manage content for all COO Technology-owned portals and Teamworks pages
• Build, manage, and consult on complex MS Teams and MS Teams/Sharepoint environments
• Build, manage, and consult on Outlook shared mailboxes and distribution lists (SmartDL and manual)
• Build and manage online surveys using credentialed tool
• Record and edit executive quality video packets for both technology demonstrations and employee engagement messaging
• Support PowerPoint presentations and data visualization needs for senior leadership
• Support executive-level writing assignments for such things as initiative updates, talking points, and communications
• Support organizational chart production routines

Required Qualifications:

• 7+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education

• 5+ years of experience as a MS Teams/SharePoint administrator and designer with responsibility for set up and maintenance of complex environments with expert level knowledge of the various technical capabilities and limitations

• 5+ years creating executive level communication (email, PowerPoint, content creation etc.)

Desired Qualifications:

• Experience with Wells Fargo systems
• Expert level communication skills, both written and verbal.
• Strong experience in diversified business management functions
• Demonstrated ability to execute with speed, precision, and good judgement in highly matrixed environments with evolving requirements and tight deadlines
• Demonstrated effectiveness in establishing credibility and influence with senior leaders
• Ability to demonstrate a high level of confidentiality and discretion when dealing with highly sensitive information

Job Expectations:

• Must be able to work onsite in one of the posted locations in adherence with hybrid policy
• This role is not eligible for VISA sponsorship or transfer

Address

1525 WT Harris Blvd, Charlotte, NC

401 Las Colinas Blvd W, IRVING, TX

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.