Front Desk Coordinator

We are looking for a Front Desk Coordinator to support daily front office operations for a contract assignment in Troy, Michigan. This role is ideal for someone who enjoys creating a positive first impression, assisting visitors, and keeping reception activities organized and efficient. The position will provide contract coverage for several months and requires a detail-oriented, approachable presence throughout the workday.

Responsibilities:
• Welcome guests and clients upon arrival, offer assistance, and ensure a courteous and detail-oriented front desk experience.
• Oversee day-to-day reception activities, keeping the front office running smoothly and presenting an organized environment.
• Register clients for scheduled visits, appointments, and related services with accuracy and attention to detail.
• Respond to billing-related inquiries and address routine payment or account questions when possible.
• Handle incoming phone calls through a multi-line system, direct calls appropriately, and relay messages in a timely manner.
• Provide administrative assistance to the team by supporting general clerical and coordination needs.
• Maintain a clean, inviting, and orderly reception area that reflects a welcoming atmosphere.

Qualifications:

• Prior experience in a front desk, receptionist, or customer-facing administrative role.
• Ability to manage a multi-line phone system and handle inbound calls efficiently.
• Strong interpersonal skills with a detail-oriented and friendly communication style.
• Comfortable assisting visitors, answering questions, and providing high-quality service at the reception area.
• Basic ability to address routine billing questions and escalate more complex issues when needed.
• Organized work style with attention to detail and the ability to manage multiple tasks throughout the day.
• Dependable attendance and the ability to support a Monday through Friday schedule for the duration of the assignment.

Compensation

$18.00-$20.00 Hourly

About Us

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