Administrative Clerk

We are looking for a detail-oriented Administrative Clerk to support homeownership program activities in Massachusetts. This contract-to-permanent opportunity is ideal for someone who enjoys working directly with applicants, maintaining organized records, and keeping office processes moving efficiently. The person in this role will help guide participants through required steps, coordinate appointments, and provide dependable clerical support in an organized office setting.

Responsibilities:
• Support applicants and program participants by responding to questions and providing clear information about homeownership program steps
• Review incoming paperwork, collect required documents, and help prepare files for eligibility screening and next-step processing
• Schedule appointments, orientations, and follow-up meetings while maintaining accurate calendar coordination
• Organize, update, and maintain participant records to ensure files are complete, accessible, and properly tracked
• Scan, index, and upload documents to create accurate digital and paper file records
• Manage front-office and administrative tasks such as answering inbound calls, directing inquiries, and assisting visitors courteously
• Perform general clerical support duties that help the office operate smoothly and keep program documentation current

Qualifications:

• Experience in administrative, clerical, office assistant, or receptionist support roles
• Ability to handle document intake, filing, and records management with strong attention to detail
• Comfortable answering inbound calls and communicating professionally with applicants, participants, and staff
• Proficiency in scanning, organizing, and maintaining both paper and electronic documents
• Strong scheduling and coordination skills for appointments, orientations, and office activities
• Ability to manage multiple tasks efficiently in a structured office environment
• Reliable written and verbal communication skills with a customer-service mindset

Compensation

$19.00-$22.00 Hourly

About Us

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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