Collections Specialist

We are looking for a Collections Specialist to support accounts receivable efforts for a growing organization in Greenville, South Carolina. This position focuses on reducing outstanding balances across both commercial and consumer accounts while bringing urgency, consistency, and strong follow-through to every interaction. The ideal candidate is comfortable working on-site, managing a high-volume backlog, and partnering with internal teams to improve cash flow and account resolution.

Responsibilities:
• Drive collection activities for past-due accounts across both business and consumer portfolios, using a persistent and detail-oriented approach to secure payment.
• Review aging reports and account histories to prioritize delinquent balances and focus efforts on high-impact recovery opportunities.
• Communicate with customers by phone and email to resolve unpaid invoices, clarify billing issues, and negotiate appropriate payment arrangements.
• Work closely with sales and installation teams to address account concerns that may be delaying payment and support timely resolution.
• Maintain accurate records of collection efforts, customer commitments, disputes, and follow-up actions within internal systems.
• Help reduce existing accounts receivable backlog by pursuing overdue balances and escalating complex cases when needed.
• Monitor billing and collection activity to identify patterns, recommend process improvements, and support stronger account management practices.

Qualifications:

• Experience handling collections for both commercial and consumer accounts.
• Strong background in accounts receivable, credit, billing support, and collection procedures.
• Demonstrated ability to manage a high volume of delinquent accounts and recover outstanding payments effectively.
• Confidence communicating with customers and internal stakeholders in a clear, firm, and detail-oriented manner.
• Ability to work on-site in Greenville, South Carolina.
• Strong organizational skills with the ability to track follow-up activities and manage multiple priorities.
• Proficiency using systems and tools to document collection activity and review account status.

Compensation

$50,000.00-$65,000.00 Yearly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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