Billing Analyst

We are looking for a Billing Analyst to join a global logistics organization in Memphis, Tennessee on a Long-term Contract assignment. This position supports rebate-related billing activities by reviewing documentation, validating customer information, and maintaining accurate records throughout the process. The ideal candidate is highly organized, comfortable working in a fast-paced environment, and confident communicating with customers to resolve missing or incomplete details.

Responsibilities:
• Examine customer account details and supporting records to confirm information is complete and accurate before processing
• Prepare rebate documentation packages for submission and distribution, ensuring all required materials are included
• Input, update, and maintain billing and customer data in internal systems with a strong focus on accuracy and timeliness
• Contact customers to request outstanding tax, banking, or account documentation needed to complete rebate requests
• Respond to routine customer inquiries related to rebate status, documentation needs, and billing support
• Assist with high-volume rebate processing tied to tariff-related customer claims while meeting project timelines
• Track document collection progress and escalate unresolved information gaps when necessary

Qualifications:

• Experience in billing, accounts receivable, banking support, logistics, import/export, or documentation review is preferred
• Strong data entry skills with consistent attention to detail and accuracy
• Ability to manage multiple tasks efficiently in a deadline-driven environment
• Solid customer service skills with the ability to communicate clearly and professionally
• Problem-solving ability and sound judgment when reviewing incomplete or inconsistent information
• Proficiency working with internal systems and digital records
• Entry-level candidates with relevant skills and a strong interest in operations support are encouraged to apply

Compensation

$21.00-$21.00 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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