Client Services Assistant

We are looking for a Client Services Assistant to support a non-profit organization in Vienna, Virginia through a Contract assignment. This role combines client communication, administrative coordination, and project support to help keep award program activities organized and on schedule. The ideal candidate brings strong technical ability, confidence using Microsoft Office, and a detail-focused approach to data accuracy and follow-through.

Responsibilities:
• Place outbound calls to clients to share program information, gather updates, and maintain consistent communication throughout the award process.
• Enter, review, and maintain records in tracking systems and spreadsheets to ensure information remains accurate and current.
• Assist with day-to-day project coordination by monitoring deadlines, organizing materials, and helping keep deliverables on track.
• Prepare documents, reports, and correspondence using Microsoft Office applications to support team operations and client-facing activities.
• Collaborate with internal stakeholders to follow up on pending items, resolve administrative issues, and support smooth program execution.
• Track key milestones and communicate status updates so project timelines and priorities remain visible to the team.

Qualifications:

• At least 3 years of experience in data entry and project coordination or project management support roles.
• Demonstrated ability to manage timelines and handle multiple tasks in a fast-paced environment.
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Strong verbal and written communication skills, with the ability to interact effectively with clients and team members.
• Experience conducting outreach or client service communications in a detail-oriented setting.
• High level of accuracy, organization, and attention to detail when maintaining records and documentation.

Compensation

$19.79-$22.91 Hourly

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