Patient Registration

We are looking for a Patient Registration specialist to join a private medical practice in Chattanooga, Tennessee. This Contract to permanent opportunity is ideal for someone who enjoys creating a smooth, supportive experience for patients while balancing scheduling, registration, and front office coordination. The person in this role will serve as a key point of contact for patients, helping them understand next steps, complete registration requirements, and stay informed throughout their care journey.

Responsibilities:
• Guide patients through registration, appointment coordination, and follow-up activities while delivering attentive and compassionate service.
• Arrange consultations, procedures, post-operative visits, and related appointments in a way that supports efficient provider scheduling.
• Explain treatment-related logistics, preparation steps, financial expectations, and recovery instructions so patients know what to expect.
• Process patient payments, record transactions accurately, issue receipts, and support daily balancing and deposit preparation.
• Maintain clear communication with patients and families regarding reminders, schedule updates, preparation needs, and post-visit questions.
• Support daily reception and front desk operations by welcoming visitors, managing workflow, and helping maintain an organized office environment.
• Enter and update demographic, insurance, and consent information in the electronic medical record while ensuring documentation is complete and accurate.
• Complete check-in and check-out activities, including verifying information, reviewing charges, collecting co-pays, and arranging future appointments.
• Protect confidential patient information and handle all interactions in a manner that reflects privacy standards and sound discretion.
• Assist with additional administrative tasks, reporting needs, and special assignments as requested by leadership.

Qualifications:

• Background in patient registration, medical front office support, or a similar healthcare administrative role.
• Ability to provide excellent service while building trust with patients in a clinical setting.
• Strong communication and interpersonal skills with the ability to respond thoughtfully to sensitive situations.
• Experience scheduling appointments and coordinating multiple priorities in a fast-paced medical environment.
• Familiarity with insurance verification, payment collection, and discussing patient financial responsibility.
• Comfortable using electronic medical records and Microsoft Office applications for daily documentation and workflow management.
• Strong attention to detail and organizational skills to maintain accurate records and support smooth office operations.

Compensation

$19.00-$22.00 Hourly

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